What
kind of games does Casino Tropez offer?
Casino
Tropez currently offers One Zero Roulette, Blackjack, Video
Poker, Slots, Baccarat, 5-Reel Slots, Caribbean Poker, Deuces
Wild Video Poker, Keno, Magic Slots, Pai Gow Poker and Craps.
We are working on new games on a day-to-day basis. You will
be automatically notified when new games become available.
How
can I be sure that the games are fair?
Casino
Tropez is fully licensed by the government of Antigua and
Barbuda. The payout percentage, which is the percentage
of the total wins out of total bets, is being audited on
a monthly basis by one of the leading international accounting
and auditing firms. The payout percentage report is displayed
at Casino Tropez web site, so that you can be sure that
the games are fair and honest.
How
is the outcome of the games generated?
Casino
Tropez is using a very sophisticated Random Number Generator
(RNG) to create a randomized outcome for each game. The
odds for both real money and fun modes games are created
with this random number generator. In all card-based games,
like Blackjack and Baccarat, the deck/s of cards are shuffled
prior to each hand being dealt.
How
do I chat with other players?
Chatting
is very simple. All you have to do is click on the 'Chat'
button in Multi-player and Private-group tables and type
in whatever is on your mind. To send the text, simply click
on the 'Chat' button again.
What
are COMP points and how do I accumulate them ?
The
Casino Tropez has a very unique COMP (Complimentary points)
program, which enables each member of the casino to accumulate
COMP points automatically while playing. All you have to
do is wager at the Casino Tropez. For each 25 cents wagered
at the Casino Tropez every player gets 1 COMP point for
absolutely free. These COMP points can be converted to real
money that can be cashed out or played with. And that's
not all, the more COMP points you accumulate - the faster
your VIP level increases, which enables you to enjoy fantastic
bonuses and participate in our special casino events.
What
is a Multiplayer or Private group table?
When
you join a multiplayer table you automatically join to a
table with other players. The system automatically assigns
you to a table where there is an empty seat.
Private
group table is a table where you can play along with your
friends without being interrupted by other players. In order
to join a Private group table you have to type in the name
of the table you wish to join to. If this table has already
been created by your friends, you will join this table,
if not ū then a table will be created for you so that you
can tell your friends to join in with you.
What
happens if I am suddenly disconnected from the Internet
while I play?
Because
Internet connections malfunction due to several reasons
not in our control, we have developed a sophisticated integrated
abnormal disconnection handling mechanism, which will always
protect the player interest in such an event.
If
for some reason, you get disconnected from the Internet
while you are in a middle of a game, donĘt panic. If you
are unable to reconnect to the Casino Tropez, you will be
logged out after a certain period of inactivity. You can
later connect to the Casino Tropez and log in as usual.
If
you manage to reconnect before you are logged out, the type
of game you were playing determines what you will see upon
reconnection.
In
Blackjack, Craps and Video Poker, upon reconnecting to the
Casino Tropez, you will automatically be returned to the
exact state were the game was interrupted, so you can continue
exactly from the same point you left off, and decide what
do you want to do, just in like any game round.
In
games like Slots and Roulette, where the player does not
take decisions in the game after the round had been started,
you can just log-in to the casino again and see how the
game had finished by clicking on the ęGame historyĘ button.
What
do I do if after placing a bet I suddenly change my mind.
How do I remove the bet?
In
games like Blackjack, Roulette, Craps and Baccarat just
press with your right mouse button on the chips you wish
to remove. In Roulette you can also click on the ęClear
BetĘ button to remove your entire bets from the table.
In
Slots and Video poker, just press the ęCash outĘ button
to remove your coins from the machine back to your balance.
If other coins remain in the machine, donĘt worry, they
will automatically return to your balance once you exit
the game.
Where
can I find complete detailed instructions on the various
games?
Our
downloadable casino software comes with build in context
sensitive ęHelpĘ. Just click on the help button in the casino
lobby for a complete set of instructions and explanations
on all Casino games, or click the help button while playing
to display help on the specific game you are playing. In
addition, you can view our online help file by clicking
here.
How
old do I have to be to play for real money?
In
order to play for real money you must be at least 18 years
of age. Fun mode players have no age limitations.
I
am not sure what was the previous game round result. What
do I do?
You
can just step into the ęGame HistoryĘ section and view the
previous rounds and their results. If you have any further
questions, feel free to contact our customer support staff
at support@CasinoTropez.com.
You can call or e-mail us any time, 24 hours a day, 7 days
a week.
(c) 2003. All rights reserved.
